Privacy Policy

Our Call Center Technologies LLC · Last updated: May 7, 2026 · Effective immediately

We keep this simple. We collect minimal data, we do not sell it, and we only use it to operate our business and communicate with you.

1. Who We Are

Our Call Center Technologies LLC ("OCC," "we," "us," or "our") is a Wyoming-registered company providing outbound appointment-setting services for roofing, HVAC, solar, and restoration contractors across the United States. Our website is located at ourcallcenter.tech.

You can contact us at: ceo@ourcallcenter.tech or (737) 325-3235.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our website.

Information you provide directly:

Name, email address, phone number, and company name when you book a call or contact us
Any messages or details you submit through our scheduling tool (Calendly)

Information collected automatically:

Pages visited and time spent on our site (via standard analytics)
Browser type, device type, and approximate geographic location (country/region)
IP address and referral source (how you found us)
Interactions with our website, such as clicks and scrolling behavior

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. These include:

Meta Pixel: We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our site. Meta may use this data in accordance with their own privacy policy at facebook.com/policy.
Session cookies: Temporary cookies that expire when you close your browser. Used for basic site functionality.

You can opt out of Meta's ad targeting at facebook.com/settings/?tab=ads. Most browsers also allow you to block or delete cookies through their settings.

4. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule discovery calls
Deliver and manage our outbound appointment-setting services to you as a client
Send service-related communications (onboarding, reporting, billing updates)
Improve our website and understand how visitors use it
Run advertising campaigns on platforms like Meta (Facebook/Instagram)
Comply with legal obligations

We do not use your information for any automated decision-making or profiling that produces legal or similarly significant effects.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

Service providers: Third-party tools we use to operate our business, including Calendly (scheduling), Meta (advertising), and our CRM/dialer platform. Each is bound by its own privacy terms.
Legal requirements: If required by law, court order, or to protect the rights and safety of OCC, our clients, or others.
Business transfers: If OCC is acquired or merges with another company, your information may be transferred as part of that transaction.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like us to delete your data, please contact us at ceo@ourcallcenter.tech and we will respond within 30 days.

7. Your Rights

Depending on where you are located, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Request that we limit our use of your information

To exercise any of these rights, email us at ceo@ourcallcenter.tech. We do not discriminate against anyone who exercises their privacy rights.

8. California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined by the CCPA. For a full list of your rights or to submit a request, contact us at ceo@ourcallcenter.tech.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We take reasonable measures to protect your information, including using encrypted communications (HTTPS). However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites (such as Calendly). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will note the updated date at the top of the page. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions or requests:

Email: ceo@ourcallcenter.tech
Phone: (737) 325-3235
Company: Our Call Center Technologies LLC, Wyoming, USA